Warranty Policy
Last updated: November 2025
1. PRODUCT WARRANTY
1.1 0001 warrants that all products sold through our Website are free from manufacturing defects and will be of satisfactory quality.
1.2 This warranty covers:
- Manufacturing defects in fabric or stitching
- Print quality issues (fading, cracking, or peeling within normal use)
- Sizing errors (if the product significantly differs from stated measurements)
- Color discrepancies (significant differences from product images)
1.3 Warranty period: 30 days from the date of delivery.
2. WARRANTY EXCLUSIONS
2.1 This warranty does not cover:
- Normal wear and tear
- Damage caused by improper care or washing
- Damage from accidents, misuse, or abuse
- Alterations or modifications made to the product
- Damage from improper storage
- Fading due to excessive exposure to sunlight
- Shrinkage due to hot water washing or tumble drying
3. MAKING A WARRANTY CLAIM
3.1 To make a warranty claim, contact us within 30 days of delivery at: support@0001.com
3.2 Provide the following information:
- Order number
- Description of the defect or issue
- Clear photos of the defect
- Proof of purchase (order confirmation email)
4. CARE INSTRUCTIONS
4.1 To maintain product quality and warranty coverage:
- Wash in cold water (30°C/86°F maximum)
- Turn garment inside out before washing
- Use mild detergent
- Do not bleach
- Do not tumble dry (air dry recommended)
- Iron inside out on low heat if needed
- Do not dry clean
5. CONTACT US
5.1 For warranty claims or questions:
Email: support@0001.com
Response time: 2-3 business days
Have questions? We're here to help.
Contact Support